Nearly every small business you walk into tells the same story. A person with a great idea starts up a company, gets busier faster than expected with no intended strategy just the desire to succeed. Next, he finds himself with a company full of employees, no finite processes and daily confusion. As you make your way through interviewing the department heads you can almost dictate how the audit will read. The small business working in a scarce resource environment will randomly add software solutions to their portfolio of applications to fix a particular need at that moment. Their department’s processes while meeting the criteria for the job at hand never seem to mold well into the company's overall workflow strategy.
They call it job security since they are certain that re-doing the work of other departments is necessary in order to accurately create their own reporting. I call it losing money. Confusion is easy to create in small business; simplicity takes work and requires a strategy. Strategy equals profit. Profit comes from a seamless workflow that clearly communicates to each department and reports adequately and in a timely manner. So what is the resolve; a strategic Enterprise Resource Plan (ERP).
Often, analysis of the combined resource costs associated with each department’s self-created processes clearly shows that there is significant money spent on random applications and wasted employee time. A properly planned business strategy which includes a well devised resource plan creates value by creating clear communication, controlled processes, employee efficiency and effective reporting.
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